• Resolved thijsbrehm

    (@thijsbrehm)


    I’ve installed the Duplicator plugin, created a zipped file and an istaller and copied it with FileZilla to my public_html map. However, when I try to run the installer with url/installer.php I get an error saying that the page was not found. Do you know how to fix this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • You probably don’t have your web server setup correctly to server up PHP files. If your put in a simple file named test.php with this code inside:

    <?php phpinfo() ?>

    Does it show up? You may also just put in a simple test.html file as well. If neither show up then that path isn’t setup to server web pages. If your on a host they should be able to turn it on for you…

    Hope that helps~

    Thread Starter thijsbrehm

    (@thijsbrehm)

    Thanks for your quick response! I’ve created a test.php with the given code, and it showed up and said I had version 5.6.30. So, what is the next thing I should do?

    Very Odd! Can you send me the URL to where this is happening?

    BrandonWR

    (@brandonwr)

    Hi Cory,

    I have *exactly* the same issue, right down to the same version of php.

    I have successfully restored many sites using Duplicator in the past, however this is the first time I’ve attempted to use Duplicator on a this server (which is new).

    Were you able to figure out the issue that @thijsbrehm was having?

    Same issue. Used Duplicator a couple of years ago to replicate sites. Tried the updated version this morning and on this page: https://guidinglightfiction.com/new/installer.php all I get is a blank page. I’m replicating from one directory on our Blue Host public_html to another directory. I wouldn’t think it’s a PHP version issue since it’s the same server serving up the PHP.

    Permissions for installer.php are 644.

    I opened the file on the server and looked at the code. All the code seems to be there. We’re running other WordPress sites on Blue Host, so I don’t think running .php files is the issue.

    Could Blue Host block the installer file as a security measure?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘URL/installer.php doesn’t work’ is closed to new replies.