usability issues on mobile devices

  • Resolved Andreas

    (@feuerwehrkfurt)


    5 years, 5 months ago

    Hello Guys,

    while using your “Appointment Red” Theme I have found another issues I wanted to report:

    1.
    If you set the “read more” tag too early the button “read more” on the slider does not appear. So everyone has to be careful when to set the “read more” tag. Is there a fix for this issue? this issue also apperas on PCs, not only on mobile devices.

    2.
    on mobile phones (tested with an android smartphone with full-HD resolution) the “read more” button does not work everywhere (just clickable on the upper side). If I reduce the height of the report-logo it makes it even worse. Any idea?

    3.
    entries in the main menu are not usable if the entry is a subcategory. Is there a possilbility to show all entries the whole time in tablet/mobile view? Because of the fact that mouseover on smartphones is not possible the menu will not work 100% correct at the moment…

    Cheers
    Andreas

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter Andreas

    (@feuerwehrkfurt)

    works awesome, brilliant support.

    Thanks.
    Ticket is closed now.

    Cheers
    Andreas

    Hi,

    Glad to help you!

    If you like our Theme & Support, rate us HERE.

    Thanks

    Thread Starter Andreas

    (@feuerwehrkfurt)

    Hello Amit,

    I have to reply to this ticket again.

    I have changed the “fix characters length” by using the Code Snippets plugin as you described in a former post.

    But now this code snippet does not work correct again.
    If I activate the code snippet the “read more” button will be cut away (if I restrict the character length to 120 f. ex.)…

    Any idea to fix this?

    EDIT:
    I have found the error –> because of the last update of the “appointment” theme the changes in “functions.php” have been overwritten…
    I have reentered the code in the “functions.php” and now it runs again.

    Sorry for contacting you…

    • This reply was modified 5 years, 2 months ago by Andreas.

    Hi,

    Please let me know your problem resolved or not?

    Thanks

    Thread Starter Andreas

    (@feuerwehrkfurt)

    Hello,

    yes the issue is fixed, I have found the causer for the malfunction.
    The line of code in the “functions.php” of the Appointment Theme was gone after the update of the theme.

    I have now re-entered the line and everything works fine again.

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘usability issues on mobile devices’ is closed to new replies.