User account – missing confirmation email

  • Resolved Katka Pavlí?ková

    (@katerinapavlickova)


    4 years, 4 months ago

    Hi there.

    I tried to create an test account and I’ve been surprised by no welcome e-mail to new user with login informations. Is that standard behaviour of the plugin? If so, is it possible to upgrade so the user would receive registration informations via e-mail after he joins?

    UPDATE: Your support (Olivia) wrote me:
    “I would suggest using the following plugin: https://www.ads-software.com/plugins/post-smtp/
    Also, go to Settings > General > Membership and check the Anyone can register option.”

    I did it, but it still doesn’t work. Where can the problem be?

    Kate

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Yes, I also face the same problem. I tried the above SMTP plugin but it is also not working.
    So I added another register user plugin and paste that register plugin shortcode on form-register.php page and remove old code. So it is working.

    <div class="user-registration-form" id="userRegistrationForm">
	<h2 class="mb-3"> Registration Page </h2>
	<?php echo do_shortcode( '[user_registration_form id="100"]' ); ?>
</div>

    So as of now, if you want you can try this plugin for registering user on site.
    https://www.ads-software.com/plugins/user-registration/

    after that paste, it’s shortcode on form-register.php page.

Viewing 1 replies (of 1 total)
  • The topic ‘User account – missing confirmation email’ is closed to new replies.