User cannot edit profile after update

  • Resolved simobenedettidesign

    (@simobenedettidesign)


    6 years, 6 months ago

    Users cannot edit their own profiles after the plugin update.

    Cog icon is not shown in profile page. There is no a option to edit profile.
    What can I do?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • I also have this problem.

    Me three. I worked on this w/ a small group earlier today.

    We tried adding the profile edit form as a shortcode, both in the “Account” page as well as an independent page. We tried this in the default theme (2017).

    The behavior was slightly different in both pages, but there was a common theme: Clicking on the “Update Profile” button results in the button becoming disabled, but nothing else happens.

    We looked through the JavaScript code in the Ultimate Members Plugin, and there seems to be some sort of programming error – the “Update Profile” button is not hooked up to submit the form.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @simobenedettidesign and @kingdingbat,

    Please update to the latest version of the Ultimate member core and see if it helps.
    You can also do a quick conflict test so we can rule out conflicts with other plugins or your theme. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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