• Resolved stwsu

    (@stwsu)


    Hello

    Some of our products are using user defined prices (a function of the plugin Booster for WooCommerce).
    In this case, PayPal express does not use the correct price, but adds the product with price 0 and crashes with the message:

    PayPal error (10525): An error (10525) occurred while processing your PayPal payment. Please contact the store owner for assistance.

    Is there a way to make PayPal Express compatible with Booster for WooCommerce’s user defined price?

    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Hari Shanker R

    (@harishanker)

    Hi @stwsu

    Thank for reporting this to us. I’m not 100% sure if PayPal Express itself is the culprit here. The problem may also be associated with the way the Booster Plugin passes the price to PayPal Express Checkout. You may want to reach out to the developers of this plugin, to check the way wherein the plugin passes the price to WooCommerce checkout – that could be the reason why the price ‘0’ is passed to the PayPal extension, instead of the new price set by the Booster plugin. Besides, PayPal Express Checkout is designed in such a way that the prices are accurately passed along. With this background, I’m fairly certain that the problem here could be due to a problem with the Booster plugin.

    If you’re still looking forward to achieving the custom price functionality, I would be happy to suggest one of our plugins – Name Your Price (https://woocommerce.com/products/name-your-price/) which works perfectly with all WooCommerce checkout plugins, including PayPal Express Checkout.

    I hope that helps!

    Hello Hari!

    Referring to the problem of @stwsu I would like to explain the problem from my point of view. Basically, it is about input fields on the product page. We would like to place the express-checkout-button on the product page and we have a few products that have individual input fields. It’s technically normal, that the entered values are only transferred / saved when the item is added to the shopping cart. But if I click the button on the product page without adding it to the cart, the values will not be saved and so for example the price is zero. Is there perhaps a possibility that when clicking on express-checkout-button, for example, in background at first the page will be submitted or the to-the-cart-button will be ?activated“ in background, before being redirected to PayPal?

    Thank you,
    Michael

    Hi there again ??

    We would like to place the express-checkout-button on the product page and we have a few products that have individual input fields.

    You can use something like WooCommerce Product Add-ons for the individual input fields.

    But if I click the button on the product page without adding it to the cart, the values will not be saved and so for example the price is zero. Is there perhaps a possibility that when clicking on express-checkout-button, for example, in background at first the page will be submitted or the to-the-cart-button will be ?activated“ in background, before being redirected to PayPal?

    You can have the PayPal button on the individual product page with PayPal Checkout – this would be able to generate a button on each individual product page that would launch to PayPal from that page rather than go to the store, and track correctly.

    Sadly it is not possible to have the Express Checkout option built into the Booster plugin or the Product Addons plugin due to the uniqueness that Express Checkout tracks/sends forward. You can accomplish it with some custom work as Hari mentioned earlier either with either plugin, or utilize different plugins in conjunction to achieve the results.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    @stwsu,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter stwsu

    (@stwsu)

    Hello Luminus

    The Problem is not solved, but it seems not possible without modifications in Booster and/or Paypal Gateway.

    Our page uses Booster in many places (not only for the price), so a switch to another Plugin like Product Addons is not really an option.

    mikewayne23 has described what needs to be done, but we can not do it without the developers so it seems this problem is unresolveable at the moment.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @stwsu

    You’ll want to contact Booster to inform them of this issue as it is limited to only conflicting with that extension.

Viewing 6 replies - 1 through 6 (of 6 total)
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