User disappeared from site, cannot add back!

  • I run a blog on my multisite installation for an old guy who doesn’t do the internet. He sends me a Word doc and, from my super admin, I turn it into a post and attribute it to him. I do this about twice per day.

    Today, I went to attribute the article to him, like I always do (just by using the “author” drop-down field) but his name wasn’t there. I went to users on that blog, and he was gone. I went to the site setup in the network admin, and he WAS still assigned to the blog.

    I tried removing him from the blog and readding him, then I optimized the database from a plugin, optimized and repaired the database using MyPHPadmin, and just used the “nuclear option,” added define(‘WP_ALLOW_REPAIR’, TRUE); to the wp-config.php file.

    Nothing gives. I added a plugin earlier today called “Excerpt Editor,” but disabling it didn’t fix the issue.

    Any advice would be greatly appreciated!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Is the user still the ‘author’ of other posts on the site?

    Thread Starter drokkon

    (@drokkon)

    Oddly enough, yes!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Can you create a second user and add THAT to that site?

    Thread Starter drokkon

    (@drokkon)

    So first I tried to add a completely new user to the blog from the blog’s admin – they didn’t show up, but they DID show up in the network admin, assigned to that blog.

    Then I tried adding another new user using the network admin, and adding them to the site using the blog settings on the network admin. Also a no-go!

    It’s like I’m locked to the single super admin on the blog and cannot add any more, no matter what role I choose, and although network admin assures me that they are assigned.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Do you have another subsite to test with? (I always make a ‘test’ site). If so, see if you can reproduce the error there, without activating any plugins for that site!

    Thread Starter drokkon

    (@drokkon)

    Great idea. I’ll give that a shot.

    Thread Starter drokkon

    (@drokkon)

    So I tried to add that user to a different site on the network. Again, network admin showed it as having worked, but the site only showed the super admin again.

    I also tried adding a different user to the different site, with the same result.

    Bottom line: all of my sites are frozen with just the super user. If I add any existing or new user to a site, whether from the site admin or network admin, the result is that the network admin shows the user as part of that site, while the site admin does NOT show the user.

    AAAH!

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Okay, that’s something.

    You’ll need to turn off ALL your plugins. Even the ones in mu-plugins. The odds are one of them is being a brat.

    Thread Starter drokkon

    (@drokkon)

    Thanks so much, Ipstenu…I wish I’d gone the plugin route before posting!

    Sure enough, the culprit is the “My Custom Widgets” plugin, ironically a plugin I installed just a few short days ago in order to add the excerpt of any given post into the sidebar on that post’s page (https://www.ads-software.com/support/topic/single-post-excerpt-in-sidebar-widget?replies=8).

    Whether it’s activated network-wide or just on the site, this plugin screws things up. Now I just need to find another plugin that will let me add PHP to my widget…

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    I use https://www.ads-software.com/extend/plugins/php-code-widget/

    Thread Starter drokkon

    (@drokkon)

    Thanks…the Samsarin PHP Widget plugin I just tried wasn’t ideal.

    Surprising how typing “PHP Widget” into the plugin search really doesn’t give you exactly what you’re looking for. ??

Viewing 11 replies - 1 through 11 (of 11 total)
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