user does not exist

Hello, @jennywickham!

Thanks for posting about this problem!
Seems like there’s a problem with the access token. here’s a solution you can try.

Instagram occasionally expires access tokens. So please try to revoke access of the plugin from here, and also reset your access token from Instagram Feed WD plugin afterwards.

Let us know if this helps.
Cheers!

hi @jennywickham,

this bug is already fixed. We will release the next 1.2.3 version soon

thank you!

thanks for your quick replies, so I just sit tight and wait for the new version to be released then to fix it?

We will release it during this week.
Note please that the fix just displays correct error message, that is “wrong token” instead of “user does not exist”. There is a need to get new token from Instagram in any case.

It appears that the instagram feed is not working again?

https://powerfitbygrace.com/contact/

it says the access token provided is invalid

Hi,

Please note, that the access token is provided by Instagram itself. Instagram Feed WD plugin uses it to get data from Instagram API. Unfortunately, the plugin cannot control the access token and related errors in Instagram API.

However, here’s a solution you can try. Instagram occasionally expires access tokens from time to time. So please try to revoke access of the plugin from here, and also reset your access token from Instagram Feed WD plugin.

Let me know in case you have further questions.
Thanks! Have a great day!

I tried the link, but it says this –

You have not authorized any applications to access your Instagram account.

Also how do I reset my access token from the instagram feed WD plug in?

OK I have just found it, and fixed it, hopefully it doesn’t break again

Hi,

We are happy to hear that issue is solved.

In the case you will have any questions just drop us a line, we will be happy to assist.

Thanks. Have a nice day.