User does not give consent to cookies and then?

  • Resolved chrishechler

    (@chrishechler)


    8 months, 2 weeks ago

    What if a user does not give consent to cookies or emails?

    Let me give you an example to make my question clearer:

    • So, a user visits the website and gives/refuses to give consent in the cookie banner/box
    • what if he refuses e.g. to marketing emails?
    • I use a marketing emailing tool to send out emails automatically.

    Will the cookie plugin now tell the other plugin to take this email off the emailing list? Or will I need to do this manually?

    Or asked differently, if a user refuses consent for any aspect of the website, will the cookie plugin then make sure the user choice is honoured or will it be up to me to then ensure that the user does not get unwanted emails or notices, or even not use cookies with this user?

    Or is all the cookie plugin does: inform the user what cookies are used on the website and give a superficial option to refuse any consent?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @chrishechler,

    The plugin will block scripts and embedded content (e.g. Facebook/YouTube), and therefore prevent these from setting cookies, before obtaining consent from your visitors.

    Which content would be blocked by the plugin, is determined by the services that you’ve indicated to be used on your website, under Complianz -> Wizard -> Consent -> Services.

    It does not remove users from an e-mail list as present in another tool or plugin that you use.

    Kind regards, Jarno

    Thread Starter chrishechler

    (@chrishechler)

    Hello, thank you for the response ??

    Well, cannot wait for the privacy consent feature then.

    Actually you did not completely answer my question but that might have been my fault. Let me rephrase my initial question:

    Does your plugin scan for cookies and/or any necessary user consent on a website or will I need to fill out each component/part myselft, i.e. add consent options manually to the consent pop-up?

    In case your plugin scans the website, will it store the consent for each user somewehre in a dashboard or database?

    The reason is, lets say a user refuses to give consent to marketing emails (not subscriptions, but others) then I assume once I sent out the marketing emails this specific user is not automatically excluded from the emal list. That means I would have to manually check what users have refused to receive any marketing emails in the system to follow each users consent.

    I hope I am much clearer this time around. Just to inform a user about what is going on on my website I could simply create a simple pop-up and tell them there. However, I need the underlying functionality to then store that consent so I can either automatically block things from getting displayed such as Youtube videos (what your plugin probably does) but also emails etc.

    If your plugin stores consent or cookies anywehere, I need to be able to follow up on that in case I need it or a user asks me. That is the main point I am trying to make ??

    Your plugin might be doing these things already, I just need to ensure and confirm with you.

    Kind regards ??

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @chrishechler,

    This plugin will indeed scan the website for used cookies/services, and displays these in a list on the Cookie Policy that the plugin also generates for your site.

    I’m not sure whether I’m interpreting ‘storing consent and cookies’ correctly here, but the Premium version of Complianz can indeed register each visitor’s consent choices as provided in the Cookie Banner (https://complianz.io/records-of-consent/) with the Records of Consent functionality.

    With regards to marketing e-mails, you would typically add a checkbox for visitors to consent to receiving such e-mails (https://complianz.io/do-i-need-a-checkbox-on-my-contact-form/).

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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