User for dashboard is shown as username

  • Resolved 7thcircle

    (@7thcircle)


    4 years, 1 month ago

    I have the plugin configured to show first & last and that applies to all child sites, but the dashboard shows the username instead

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @7thcircle

    Usually this happens because that particular username does not have a configured First and Last name.

    Can you please check that?

    Thread Starter 7thcircle

    (@7thcircle)

    First and Last are configured and so is the nickname. Public display name is set to show first and last.

    It was working until the last update for the child sites though I doubt that would cause an issue on the dashboard site. I did change the username for these accounts in the db prior to the issue appearing, but I also made the same change on several child sites with no issues.

    Hello @7thcircle

    What update are you referring to please? The MainWP Child site plugin, or the WP Activity Log plugin update?

    Looking forward to hearing from you.

    Thread Starter 7thcircle

    (@7thcircle)

    The 4.1.4 update of the activity log

    Hello @7thcircle

    Unfortunately we cannot tell what is happening offhand. Can you please send us the system information from that site via email at [email protected]?

    Looking forward to hearing from you.

    Thread Starter 7thcircle

    (@7thcircle)

    MainWP System report has been sent

Viewing 6 replies - 1 through 6 (of 6 total)
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