Hi @fbsindonesiabatam,
If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.
Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.
To submit a ticket, please login to our website using the email used on checkout and go to this page:
https://ultimatemember.com/support/ticket/
Thank you for supporting Ultimate Member with your purchase!
Regards.