Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Lisa StylemixThemes

    (@lisastylemixthemes)

    Hello there,

    I see you’re looking for help with creating a user account page. To clarify, the user account page already exists within the system. If you’re looking to customize its template, please note that you cannot directly change the content generated by MasterStudy using Elementor. However, you can add custom blocks outside, before, or after the MasterStudy content. Additionally, you can adjust colors and styles using MasterStudy settings.

    Regarding customizing the form for creating user accounts or login, you can use the Form Editor addon, which is included in the Pro Plus plugin. You can find more information about this addon here: https://docs.stylemixthemes.com/masterstudy-lms/lms-pro-addons/lms-form-editor

    This addon allows you to configure built-in forms such as the Profile form (Registration), Become Instructor request form, and Enterprise form by adding additional fields to the form.

    It’s not recommended to create forms using third-party plugins, as they may not work correctly with the default authorization system of MasterStudy LMS. This could lead to issues with enrolling in courses and other unexpected problems. The Form Editor addon is the most recommended option for configuring and editing forms.

    I hope this information helps! If you have any more questions, please feel free to ask. We’re here to assist you.

    Warm regards,
    Lisa

    Thread Starter BizMentor

    (@bizmentor)

    Thank you Lisa. I have another question. You wrote that the user account page already exists within the system. But when I click on the butter I stumble across 404! bug

    https://bizmentor.pl/wp-content/uploads/2024/04/Zrzut-ekranu-2024-04-30-o-13.58.49.png

    What should I do?

    Thank you!

    Plugin Support Lisa StylemixThemes

    (@lisastylemixthemes)

    Hello,

    I’m sorry for the inconvenience you’re facing. Could you please double-check if you’ve selected the correct page under MS LMS > Settings > LMS pages > User account? You can refer to this screenshot for guidance: https://prnt.sc/QC-2g51mtYl1

    Also, it might help to try resaving the permalinks under “Settings” > “Permalinks” and ensure that you’ve chosen the “Post Name” permalink style.

    Please keep me posted on whether this resolves the issue for you.

    Warm regards,
    Lisa

    Thread Starter BizMentor

    (@bizmentor)

    Hello,

    I have check everything and it is as you described: I have chosen user account under LMS pages and post name permalink style. The problem is still occurring.

    Julia

    Plugin Support Lisa StylemixThemes

    (@lisastylemixthemes)

    Dear Julia,

    I hope this message finds you well.

    I understand the challenges you’re facing. Rest assured, I am fully committed to resolving your issue promptly.

    As part of my efforts to assist you, I registered as a test user on your website. I successfully accessed my user account and have provided a screenshot for your reference: screenshot

    Upon further inspection, it appears that the user account page is located at a different URL than initially anticipated.

    Instead of https://bizmentor.pl/user-account/settings/

    it is accessible at https://bizmentor.pl/konto-uzytkownika/settings/

    To ensure I address your concern accurately, could you please provide clarification on when exactly you encounter the 404 page?

    Your cooperation is greatly appreciated, and I look forward to resolving this matter swiftly.

    Warm regards,

    Lisa

    Thread Starter BizMentor

    (@bizmentor)

    Hi,

    I have managed to resolve the issue, thank you for your assistance!

    Best,

    Julia

    Plugin Support Lisa StylemixThemes

    (@lisastylemixthemes)

    Hello Julia!

    Thank you for updating me on the solution.

    I am genuinely delighted to hear that you were able to resolve the issue. You are always welcome, and I sincerely hope that if you encounter any problems in the future, I’ll be able to assist you more effectively.

    Please feel free to reach out to us for any assistance.

    Best regards,
    Lisa and the Support Team

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘User login / registration site’ is closed to new replies.