User meta data disappearing for additional fields

  • It seems that there is some weird bug in the plugin. I have made a registration form with additional fields.

    The problem occurs with the check-box fields where people can choose multiple options. If I change these manually in even one user’s profile, these data completely disappear from the database for all users! Except for the users where I made a manual change before….

    I was lucky to have just exported all these data to a CSV file before they disappeared. I hope this bug can be fixed!

    https://www.ads-software.com/extend/plugins/register-plus-redux/

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  • Thread Starter IlseO

    (@ilseo)

    Just to elaborate on the problem reported above: the data only disappears for users that have been approved. As long as users are unverified/unapproved, their data does not disappear.

    Perhaps that additional info is helpful in finding a solution? I hope somebody knows how to fix this, because this is a real problem for our organization.

    Plugin Author radiok

    (@radiok)

    IlseO, that is a very alarming bug… but I can’t recreate it! Can you try a development build (from https://www.ads-software.com/extend/plugins/register-plus-redux/developers/) and let me know if you can recreate it, and/or let me know what other plugins you have installed?

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