User not enrolling onto course with Paid Membership

  • Aaron Jones

    (@aaronj1998)


    4 months ago

    Hi there,

    I am getting an issue where my users are not being enrolled onto courses that are newer than when their membership last renewed.

    I have ensured that the membership includes access to the course under Memberships > Settings > Levels > Courses

    I have also ensured that the particular course is associated with the membership in the course backend under Course Settings > Course Memberships.

    I think it may be due to the fact that the users membership renewed before the course was created. Is there a way to mitigate this?

Viewing 1 replies (of 1 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi Aaron Jones,

    Because you use our premium Learnpress Paid-Membership Pro plugin so please create a ticket on our support system, and our team will check for you.
    This forum only supports for LearnPress plugin, not the premium plugin.

    Thanks
    Brianvu-tp

Viewing 1 replies (of 1 total)
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