User page is not showing the profiles.

  • Resolved Zukix3

    (@zukix3)


    5 years, 10 months ago

    Hello,

    I have installed Ultimate Member Version 2.0.38.

    User page shows me error 404.

    I’ve tried the following:

    1: I went to the Ultimate member -> Settings -> Setup and made sure that User page is assingned to User tab. On the User page I made sure the form shortcode is correct.

    2: I did the conflict test by deactivating all the plugins with exception of Ultimate Member ones and changing the theme to 2015.

    In both cases I still receive the same error.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Same problem here. It was all good until yesterday. Now when I click on username gives me 404 error. Maybe we will find a solution.

    Troubleshoot

    1) Try using incognito mode and see if the problem persists – could be caching problem

    2) Check shortcodes are correct

    3) Have you change any or the permalinks

    4) Delete and recreate the page

    Thread Starter Zukix3

    (@zukix3)

    Thanks for the reply,

    The problem persist while using incognito mode.

    The shortcodes are correct and the permalinks are default.

    I have tried deleting and recreating the page as well as deleting and recreating the profile form,. The problem still persists.

    • This reply was modified 5 years, 10 months ago by Zukix3. Reason: typos
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @zukix3,

    What permalink structure do you have in Dashboard -> Settings -> Permalinks?
    Please make sure to set Permalinks to Postname.

    You can also try to delete your User page and then create a new User page and add your profile shortcode there. Don’t forget to assign new page in Ulitmate member -> Settings -> General -> Pages section.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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