User Profile – Form Builder Fields Not Saving

  • Resolved cgowan

    (@cgowan)


    1 year ago

    Hi There,

    I am using version 2.7.1- alpha and I am encountering the following problem. Users (members) can not save their field inputs while editing their profile. As an administrator, I am also not able to edit and save user’s field inputs either

    I have ran a plugin conflict test and I have ensured the pages are linked correctly. This has not solved the issue.

    New members are able to sign up, upload cover & profile photos, save them. But any field input is not being saved.

    • This topic was modified 1 year ago by cgowan.
Viewing 2 replies - 1 through 2 (of 2 total)
  • missveronica

    (@missveronicatv)

    @cgowan

    1. Look at your Browser web Console if you get any JavaScript errors.
    Right button click on your mouse, select Inspect then Console in the Menu.

    2. Enable PHP error logging if the debug will give some more info about this issue.

    Read this guide: “How to enable debug logging”

    https://docs.ultimatemember.com/article/1751-enable-debug-logging

    You will probably get a PHP log file with notices and errors in this file: .../wp-content/debug.log when you edit the profile.

    Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @cgowan

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘User Profile – Form Builder Fields Not Saving’ is closed to new replies.