User Profile: Gravatar wont work

  • ulf01

    (@ulf01)


    3 months ago

    I like to delete or change the old image of the Worpress user profile. I think it hasn’t been added initially with Gravatar ( the account is rather old).

    Now, in the “Edit Profile” page there is no delete button but the link to Gravatar. Consequently I have established a profile there but the profile picture in WordPress does not change. It’s still there. I have used the same email address. Is there something else to be done so that WordPress eliminates the old photo?

    Why is there not just a simple delete functionality in WordPress?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    www.ads-software.com uses Gravatar to manage avatars, the avatars are linked through Gravatar to the email address on your www.ads-software.com profile.

    You’ll need to log in at https://gravatar.com to manage it.

    If you run into trouble there, they offer support at https://support.gravatar.com

    Thread Starter ulf01

    (@ulf01)

    I think I am running into trouble within WordPress. The Gravatar account has been established with the same email address and seems to work nicely. However, there is no change on the WordPress-side. So, the old image is still there in WordPress.

    Moderator James Huff

    (@macmanx)

    Gravatar works by matching email addresses.

    The email address you use here at www.ads-software.com needs to match either the email address of your Gravatar account or an email address added to it.

    Thread Starter ulf01

    (@ulf01)

    Gravatar email-address and WordPress login are the same. (While mine here is another one as this issue is about my wifes account)

    Moderator James Huff

    (@macmanx)

    Ok, what is the www.ads-software.com account you’re referring to?

    Also, double-check the rating on your Gravatar. (X does not mean “decline,” it means “adult content”)

Viewing 5 replies - 1 through 5 (of 5 total)
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