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Resolved Denis LEJEUNE
(@ninithefather)

3 years, 7 months ago

Bonjour, malgré une attention toute particulière pour bien paramétrer le formulaire et le user registration, rien à faire, les soumissions ne sont pas transférées dans la table USER de wordpress. Je dois faire quelque chose de mal car personne d’autre que moi ne rencontre ce problème. Merci de votre aide et merci pour forminator

Hello, despite special attention to properly configure the form and the user registration, nothing to do, the submissions are not transferred to the USER table of wordpress. I must do something wrong because no one other than me is having this problem. Thanks for your help and thanks for forminator

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

3 years, 7 months ago

Hi @ninithefather

Sorry to hear you are having this issue.

Could you please, export your form https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

Upload to Google Drive and share the URL.

Best Regards
Patrick Freitas

Thread Starter Denis LEJEUNE
(@ninithefather)

3 years, 7 months ago

Voici le lien pour télécharger mon formulaire

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

3 years, 7 months ago

Hi @ninithefather

Thank you.

I am afraid we provide support in English only so I am going to reply using it.

Could you make the ticket public?

I am getting:

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Best Regards
Patrick Freitas

Thread Starter Denis LEJEUNE
(@ninithefather)

3 years, 7 months ago

Hello, sorry for this error. I think that this way you will be able to recover it more easily. Thank you again for your help. Denis

https://drive.google.com/file/d/1fEKt6N8051qSUysu6OjxfkbH3BKsX2ok/view?usp=sharing

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

3 years, 7 months ago

Hi @ninithefather

Thank you for the form.

I found it is related to a recent bug.

The form is enabled to only work for logged in users, but as you can see the option to hide from for logged in users is enabled but the form is still visible: https://monosnap.com/file/dJfJ2QSBxQ9gfC8SteHHIeOpUuQm6t

I tried to disable it but unfortunately made no difference.

I reported this issue to our developers and we will need to check for a workaround.

Is the plan using this form only for logged-in users or prevent public access?

Best Regards
Patrick Freitas

Thread Starter Denis LEJEUNE
(@ninithefather)

3 years, 7 months ago

Thank you for your follow-up, I am sensitive and grateful.
To answer your question, my form is intended to register all new potential students (not yet registered) in order to retrieve the data in the USERS WordPress. I need this to manage downstream bookings for online courses through the Booking activities extension that I know well and which performs the appropriate functions. to be continued …. thank you again

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

3 years, 7 months ago

Hi @ninithefather

You are welcome,

We already reported this issue to our developers, a workaround would be using the form as not logged in user on a protected page.

I hope we can release a fixed version soon.

Best Regards
Patrick Freitas

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

3 years, 7 months ago

Hi @ninithefather

I hope you are doing well and safe!

We haven’t heard from you in a while, I’ll mark this thread as resolved.

Feel free to let us know if you have any additional questions or problems.

Best Regards
Patrick Freitas

Viewing 8 replies - 1 through 8 (of 8 total)

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