User Profiles are empty

  • Resolved charlotte

    (@charlotte23)


    4 years, 9 months ago

    Since updating to version 2.1.5 the profile data is no longer showing on the user profile page.
    The data is still stored as I can see it if I go to edit – but their data isn’t visible.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @charlotte23

    Did you run the migration update when you upgrade to the latest version? It should show in the UM Dashboard as a notice.

    Regards,

    Thread Starter charlotte

    (@charlotte23)

    Hi there,
    Yes I did run it and it said it was successful – I had to revert back to the earlier version to get the profiles back. Looking at the forum there appeared that there were issues for other people using custom user levels. I wonder if that is the problem.
    best wishes

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @charlotte23

    Sorry for the late response. Do you still encounter the issue with the latest version 2.1.6?

    Feel free to re-open this thread if there’s any question that may come up.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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