User Rank Not Showing on BBPress Posts

Hi @emmasprinkle

You described that you have stup the options like show the thumbnail, the image size etc

But the most important settings are the rank types to display, have you checked the types you want to display?

If yes, then the next to check if your theme, since it probably overrides the way bbPress posts are displayed, have you tried to switch to a wordpress default theme?

Best regards

I have got the rank types selected to display – so everything is selected that should be on the Add-ons page.

We’re using the BuddyBoss Child theme – so it shouldn’t be overriding anything. But I just tried Twenty Twenty – and it does show with that theme. Are there any compatibility issues with the BuddyBoss Theme? Or anything else we can try?

Hi @emmasprinkle

Our bbPress integration uses the actions ‘bbp_theme_after_reply_author_details’ and ‘bbp_theme_after_topic_author_details’ to place the details under the user avatar

If your theme overrides the bbPress reply and doesn’t adds this actions, then the details won’t get displayed

BuddyBoss has a great support team behind and for sure, if they haven’t added those actions they will be more than welcome to add them to ensure compatibility

You can refer them to this topic to let them know the actions I’m talking about and for sure will fix this as soon as possible

Best regards

Thank you – I appreciate your help – I’ll reach out to them!

I reached out to BuddyBoss and apparently this isn’t something that they can do without charging me for custom development work. Are you able to provide any additional documentation on your end for us to try to handle development work on our end? It would be greatly appreciated if so!!

Thank you!

Hi @emmasprinkle

As I can see, the BuddyBoss forums has this hooks to display the author details

The BuddyBoss forum reply template is on buddyboss-platform/bp-forums/templates/default/bbpress/loop-single-reply.php where you can see the next code that is the required to display the GamiPress elements:

<?php do_action( ‘bbp_theme_after_reply_author_details’ ); ?>

Probable, the place you want to display them are not forums and is some type of group feature

For that the BuddyBoss team requires to provide custom development services to place this content in the place you are looking for

Or in your theme, you need to find the reply template, copy it on your child theme and add the line mention before (for that is not a simple task that requires development knowledges)

Hope it helps

Best regards

That did it – I’ve got it in there now. Thank you! I greatly appreciate your help here! ??

Nothing @emmasprinkle

Glad to help you!