'User Registration – For User' not being generated in 1.3.5

Hi jshare,
Thanks for your message.

Are you using the latest version of WordPress? There were some serious changes between version 4.2 and 4.3 and 4.3.1 to do with user registration and notifications and I’ve had a hard time picking it apart for BNFW and still retaining functionality.

Can you confirm?

Thanks,
Jack

Yes, I’m on 4.3.1

Hi jshare,

Ok, does the plugin work when Paid Memberships Pro is disabled?

Jack

Just finished testing in a dev environment.

I’m using 4.3.1 (multisite enabled), PMPro (latest 1.8.6.2). Using 1.3.3, User Registration – For User is generated. Using 1.3.5., it isn’t.

I just tried disabling PMPro, and then I had to enable user registrations for the multisite network in mydomain.com/wp-admin/network/settings.php

However, by doing that, the site now uses classic WordPress registration and a new user receives the Activate and subsequent Login information emails, but not User Registration – For User.

Rolling back to 1.3.3 and using PMPro.

I’m also using Theme My Login 6.4b2 if that helps.

HI jshare,
Thanks for the extra info.

I suspect the problems are caused by multisite and/or TML. I plan on adding support for TML in an upcoming version of the plugin but multisite is currently not officially supported.

I wonder if multisite isn’t completely inline with single-site instances of WP and so the check is failing. I’ll do some testing but if I can’t come to anything conclusive, I may have to leave this one until multisite is supported at a later date.

Jack

Hi jshare,
Are you able to test without any other plugins activated to see if the issue is resolved when TML is disabled?
I suspect it’s a plugin conflict if the two plugins perform similar functions.

Let me know?

Thanks,
Jack

Hi,
I have the same issue and I’ve disabled all plugins except Buddypres, but the issue persists. I can’t disable Buddypress without losing all the site’s functionality so I’m just using the welcome email instead, but I thought the info might help.

Hi nurfloit,
Thanks for letting me know.

I’ve done extensive testing with this but I can’t find a reason why this is happening. It clearly is happening for some users of the plugin but I still can’t seem to find out why.

I don’t suppose there’s anything in the error log which might shed some light on the issue is there?

Thanks,
Jack

With TML disabled, PMPro is bypassed and all signups are now via the classic WordPress registration. In that situation, 1.3.5 doesn’t generate the User Registration – For User notification, for me at least.

I didn’t think to check the error_log in my test environment before I deleted it, sorry

Thanks jshare,
What other active plugins do you have on your site?

Jack

Here’s the full list right now active:

410 for WordPress
All In One SEO Pack
Antispam Bee
Aweber Subscriber Count
Better Analytics
Better Notifications for WordPress
Broken Link Checker
CSS Cache Buster
Decon Character Counter
Easy Content Templates
Enable Media Replace
Evergreen Post Tweeter
EWWW Image Optimizer
Front-end Editor
Get Custom Field Values
Google XML Sitemap for Videos
Hide Admin Bar From Non-admins
Image Override
Instant Featured Image
JobMobv2 Shortcodes
LeadPages connector
MyThemeShop Theme/Plugin Updater
nginx Compatibility (PHP5)
Paid Memberships Pro
Paid Memberships Pro – AWeber Add On
Paid Memberships Pro – Email Templates Add On
Paid Memberships Pro – Nav Menus Add On
Pretty Link Pro
Q2W3 Fixed Widget
Quick Drafts Access
Social Count Plus
Social Warfare
Theme My Login
Widget Logic
WP Scheduled Posts
WP Sitemap Page
WP-DBManager
WP-Mail-SMTP
WP-Polls
XML Sitemap & Google News feeds

Thanks jshare,

I suspect it’s an issue with BNFW however, if you are able to test on a staging site with all except for BNFW activated to test from your end, that would be incredibly helpful.

Thanks,
Jack

If anyone’s still following this thread, can you help me out?

I can’t seem to replicate this issue no matter how hard I try. In order to better test, I need a copy of a database.

Are any of you able to send me one via the contact form on my website?
Alternatively, use my email address to send it via WeTransfer.com or something.

Thanks,
Jack

Glad I continued testing for this, because I discovered that my configuration wasn’t generating password creation emails for the past 2 weeks.

TMI alert! After exhaustive testing in a dev environment:

* if BNFW 1.3.3 is the only plugin enabled and the network is configured so ‘User accounts may be registered,’ I create a new user via https://mysite.com/wp-signup.php. Subsequently, an activation email is sent and once I click the activation link, a new user email is sent with password info. No ‘User Registration – For User’ email
* if BNFW 1.3.3 and PMPro 1.8.6.2 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/membership-account/, the registration confirmation email = ‘User Registration – For User’ email
* if BNFW 1.3.3 and PMPro 1.8.6.4 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/membership-account/, the registration confirmation email comes from PMPro. No ‘User Registration – For User’ email
* if BNFW 1.3.5 and PMPro 1.8.6.2 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/membership-account/, the registration confirmation email comes from PMPro. No ‘User Registration – For User’ email
* if BNFW 1.3.5 and PMPro 1.8.6.4 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/membership-account/, the registration confirmation email comes from PMPro AND There is a ‘User Registration – For User’ email! Triple-checked this!
* if BNFW 1.3.5 and PMPro 1.8.6.6 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/membership-account/, the registration confirmation email comes from PMPro. There is No ‘User Registration – For User’ email! But there is a PMPro mail
* if BNFW 1.3.5 and PMPro 1.8.6.4 and TML 6.4-beta2 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/register/, the registration confirmation email comes from PMPro. There is a ‘User Registration – For User’ email that arrives first!
* if BNFW 1.3.5 and PMPro 1.8.6.4 and TML 6.4-beta2 and all other plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/register/, there is a ‘User Registration – For User’ email, and that’s it.
* if BNFW 1.3.5 and PMPro 1.8.6.6 and TML 6.4-beta2 and all other plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/register/, there’s no registration email at all
* if BNFW 1.3.5 and PMPro 1.8.6.6 and TML 6.4-beta2 are the only plugins enabled and user registration is disabled at the network level, and I register via https://mysite.com/register/, the registration confirmation email comes from PMPro. No ‘User Registration – For User’ email
* if BNFW 1.3.5 and PMPro 1.8.6.4 and TML 6.4.1 and all other plugins enabled and user registration is disabled at the network level, I can’t register via https://mysite.com/register/ and I can’t remove the link from sidebar widget, but I can via https://mysite.com/membership-account/, and there is a ‘User Registration – For User’ email, and that’s it

To sum up, this is the combination I’m now using after the testing.

BNFW 1.3.5 and PMPro 1.8.6.4 and TML 6.4-beta2, with registration disabled at the network level