• Resolved audreyprice

    (@audreyprice)


    I’m testing out my “fake accounts” to see if everything works.

    One role is a basic membership and an upgrade to a premium membership.

    They are registered as a basic member. I manually upgrade them to “change role to / Premium” and it updates in the Users list.

    On the Account page, I’m also using shortcodes to show only a small user dashboard for each role.

    The basic test account is logged out. When I log back in with the same credentials, the shortcode keeps showing the basic account info instead of the new premium info.

    The new role is shown in the users section as well as the member directory where I added the user role drop down, and the profile itself.

    It seems the conflict is the shortcode um_show_content roles=’um_basic’ to um_show_content roles=’um_premium’

    It’s not absolutely required that I use the shortcodes. I can just make separate pages for the user dashboards and link to them from the account page, and restrict based on roles…but it’d be nice to be able to upgrade from one role to another and have it reflected on the one account dashboard page.

    Any ideas what might be the problem?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @audreyprice

    Have you tried clearing the User Cache in the WP Admin > UM Dashboard and see if this is a cache issue?

    Regards,

    Thread Starter audreyprice

    (@audreyprice)

    Thanks. I decided to use separate dashboards for it. I will test it on another site and see if it’s a cache issue, and get back to you on it.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘User Role Changes Not Updating’ is closed to new replies.