User roles and updating database

  • I just installed and activated your plug in. Plan to use it for secure access to two different member only portals (dealer and law enforcement) and to also create a new directory with searchable features. After activating it, I got the message:

    Ultimate Member 2.8.5 version needs to be updated to work correctly.
    It is necessary to update the structure of the database and options that are associated with current version
    Please run the upgrade process on this page

    I noticed that there is a user rolls page with information of the existing members, however, it’s incorrect. It captured the dealer group and created a role id of um_dealer, however, it didn’t capture the correct law enforcement group. For some reason, there are two law enforcement groups: one with 0 members that now has a role id of um_law-enforcement, however, the correct group with 72 members doesn’t have the um_law-enforcement role id. How do I fix this before moving on to getting things set up? I can provide a screenshot of the user role page if necessary.

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  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @terrioh

    Please share some screenshots. I am having problem understanding the issue. Do you have issue with database update as well?

    Thread Starter terrioh

    (@terrioh)

    Hope fully this screenshot comes through. Would be easier if I just had an upload area to add it rather than trying to insert an image URL. If the image doesn’t come through, click here: https://acefonline.org/um-user-roles/ I’m changing membership programs from an old one to Ultimate Member. When I activated the UM plug in, it recognized that I already had two different member only groups (Dealer and Law Enforcement). You’ll see that two dealer groups have been given the role ID of um_dealer, however, the law enforcement members show one role ID of um_law-enforcement but did not give the same role ID to the 71 members who belong in that group.

    I did complete the database update and everything was processed just fine. To get this 71 people into the right role ID, do I just need to go into each individual user record and update the Ultimate Member Role to Law Enforcement? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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