User Roles change when editing profile/reset password

  • I have a membership multisite and use the role editor to give users access to ther products. However, if the users change password (by profile update or reset link) their roles set bach to subscriber whicht stops access to the the products.

    Do you have any advice on how to prevent this?

    Thank you and best regards

    Florian

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  • Plugin Author Vladimir Garagulya

    (@shinephp)

    I suppose that some plugin (may be membership plugin) revert roles granted to user according to its own logic. You may deactivate all plugins and test profile update activating plugins back one by one to isolate a source of this problem.

Viewing 1 replies (of 1 total)
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