User sync

Hi,

The Edwiser bridge plugin is compatible with PHP versions 5.3+ only. You may be facing this issue if you a PHP version older than 5.3.

If you are using PHP 5.3+ and still facing this issue, you can feel free to contact us at [email protected]

Regards,
Team Wisdmlabs

Hi my php is 5.6.20

Hi,

Are you using WordPress multisite or single site? Feel free to contact us at [email protected]

Regards,
Team Wisdmlabs

Single site

Hi,

Can you tell me which WordPress version are you using?

Regards,
Team Wisdmlabs

last version
4.5.3 italian

Hi,

Have you updated the plugin to its latest version? If not, I would recommend you to update to its latest version.

Regards,
Team WisdmLabs

same problem after update

Hi,

Can you tell me which users tab is missing from your site? The one visible on the main Dashboard page or the one which is inside Edwiser Bridge > Settings > Synchronization page?

If the users tab inside Edwiser Bridge plugin is missing, then can you please try to reinstall the plugin? Delete the Edwiser Bridge from your plugins directory and download a fresh copy from https://www.edwiser.org. If you still face the issue, you can contact us at [email protected]

Regards,
Team WisdmLabs

Hi,

Since we didn’t get a reply from you, we consider this issue is resolved. If you are still facing this issue or any new issue, you can send them at [email protected] or you can raise a new thread.

Regards,
Team Wisdmlabs