User Sync

  • Resolved thenab

    (@thenab)


    4 years, 3 months ago

    Hi

    We have been using Mailchimp in the past for our Woocommerce setup. Today I have almost completed the migration to SendInBlue though. There is a custom field on our registration pages that we wanted to save to our our contact’s attributes in Mailchimp. Unfortunately the Mailchimp woocommerce plugin doesn’t support any custom attribute syncing out of the box, I had to bind a filter hook in the editor so basically something like below:

    add_filter( ‘mailchimp_sync_user_data’, function( $data, $user )……
    }, 10, 2 );

    Now I am facing the same issue after migration. Whats’ the equivalent filter I could use for this plugin since I have tried using the “Enable Match Attribute” but the custom field is not listed in the drop down. This custom field is very important for us to make decisions for promo emails. So any help would be great. Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hello there,

    Thank you for posting your query with a detailed information. My name is Rashi and I will be glad to assist you further with this.

    I would like to inform you that in the WooCommerce plugin, under Subscription Options ->Enable Match Attribute we only support default Woocommerce Attributes for the sync https://prnt.sc/vozd8r.

    If you’d like to add a custom attribute/s, some modification would be required in the plugin files. At the moment, we do not support custom changes. In this case, you’d have to make the necessary changes at your end and these changes might override once there is an update for the plugin.

    Therefore, we would recommend you to use the default attributes but if the attribute is important to capture, then please make the modifications in the code at the custom level.

    We apologies for any hassle this may cause you! Please feel free to write again for any further queries you may have!

    Have a good day!

    Regards,

Viewing 1 replies (of 1 total)
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