User sync not working

  • Resolved pipedreamdesign

    (@pipedreamdesign)


    4 years, 6 months ago

    Hi, I have the plugin installed and it syncs correctly with Mailchimp from WordPress, however when a user updates his/her details (email address for example) it does not replicate the change in my mailchimp list?

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @pipedreamdesign can you please verify that you’re using the “Mailchimp for WooCommerce” plugin, and the version you’re currently on?

    Also can you please provide any logs from the plugin area that are recent to show the activity we’re discussing? Do you happen to have any “fatal” error logs that you see in your WooCommerce -> Status -> Logs area from recent days? Be glad to help but this syncing should be working fine if the user is subscribed.

    Plugin Author ryanhungate

    (@ryanhungate)

    @pipedreamdesign closing out for now – please ping us if you still needed any help on this.

Viewing 2 replies - 1 through 2 (of 2 total)
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