Username cannot be empty

I was able to come to a resolution.

I was using “Name” field both username and first/last name. I replaced the “Name” field for Username with Text Input and it seems to work fine now.

Hello @mjeason12

I hope all is well!

Thank you for letting us know that you’ve solved the issue! Glad to know that all is well!

Cheers,
Nastia

Hello @wpmudev-support9 and @mjeason12 I have the problem too. Can you tell me how to fix it? I can not understand your resolution.
Thanks

I don’t remember entirely what the problem looked like. If you provide a link to the page or picture of your form editor I might be able to help.

Thanks for the reply @mjeason12 jeason12
here it is my link:
https://perpustakaan.stikesholistic.ac.id/daftar-anggota-perpustakaan/

Can you provide a picture of your form editor? I remember that I wasn’t able to tell the problem from the front-end

Hello @imanjauh

I trust you’re doing well!

Per www.ads-software.com forums regulations please open a new thread regarding the issue that you have

Please export your form, from Forminator > Forms > click on settings icon > Export and share it with us, in a new thread so we could investigate it further.

Please see this screenshot:
https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7

Upload the export file to Google Drive or to a DropBox, or you can use a Pastebin.com and share a download link with us.

Kind regards,
Nastia

Hi, Working on a registration form, I keep getting the error “Username cannot be empty”. when I log into the website and try completing the form. It seams to work fine when I’m logged in under my administrator account. I’m having zapier use a (zaphook) pull the data from the from and send to google sheets (it’s scheduled to pull the data once the form is completed and the registration button is depressed.
Please help!

Hello @constantleads

I trust you’re doing well!

Thank you for posting in this thread, however, per WordPress forum regulations, please create a new thread and describe the issue you have.

In that new thread, please export your form, from Forminator > Forms > click on settings icon > Export and share it with us so we could investigate it further,

Please see this screenshot:
https://monosnap.com/file/jD52mrLUZbvf5NulIjYjM9SsitzQh7

Upload the export file to Google Drive or to a DropBox, or you can use a Pastebin.com and share a download link with us

Have a good day!

Kind regards,
Nastia

Hi, I have this same issue with a new form. First time using the plugin and i’m lost.

The error is: The username can not be empty.

I used a registration form template. I have no need to have a username field, just a name field so I know who the person is. I type my name and other info to test, but the error keeps coming up. I replaced the Name field with another name field and the same thing happens. I am not sure how to implement the solution above or if it pertains to my exact situation. I am using the single option as don’t need a surname etc.

Could anyone shed some light please. Page link is https://staging8.mattanderson.co.nz/training/

BTW, I’m posting in this thread as I am not able to post a new topic at the moment.

Thanks,
Maarten

• This reply was modified 4 years, 6 months ago by maartymaart.

Hi Maarten,

As far as I’m aware the registration form is really only if you want the user to be creating a “login-able” account on your website and is probably why you’re getting the error on the registration form. For your purposes, you could probably just use a contact form and customize the rest to fit your current needs; you could also add stripe or paypal field to the form if you’re wanting to include purchasing on contact.

This is my guess at least.

Thanks @mjeason12 I struggled with it for a while and ended up coming to the same conclusion. It is a bit strange to me that there are hidden fields(so to speak) that users can’t see. I did loo in the code from the export in the end, was a clue you gave me after reading your fix a few times, and there was username stuff in there relating to fields as well as email notifications. I would have thought that when building a form you should be able to see all the info, even if it is a template.

Thanks so much for your response, and confirming my suspicions.

Hi @maartymaart

I hope you’re well today!

The error happens not because of hidden fields but because it’s a standard user-account registration form and and it hooks to standard/core WP registration process which requires username to be submitted. A user account cannot be created/registered without username.

The “hidden stuff” in export is related to error messages, e-mail notifications and validation but even if it wasn’t there, WordPress wouldn’t let you successfully register account that way unless registration process is customized.

If it is and you want/need to check if Forminator form can be made to work with it, please create a separate topic on this support forum about it and we’ll look into it.

Best regards,
Adam