Users 403 Denied at wp-login.php?checkemail=confirm

  • Hi – I have a custom set login page using wp-cerber for my website where users are unable to reset their passwords.

    When requesting a password reset email users are given the 403 You Are Not Allowed to Proceed page.

    Is there some way to whitelist this request without having to whitelist all queries to wp-login? Is there another solution?

    I saw this issue was addressed in 8.5 but I am running 9.0.

    Sidenote I would really like the ability to customize this error page as well as I feel the page is a bit harsh toward well-intentioned users, but that is bonus request.

    Happy to provide any further info if helpful.

    Thanks to authors for all your work on this plugin.

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  • Plugin Author gioni

    (@gioni)

    Hi! The best way to find out the root cause of the issue is:

    1. Reproduce the issue (by yourself).
    2. Co to the “Activity” log.
    3. Click “My IP”.
    4. Find the last blocked request and get the reason for it in the “Event” column.

Viewing 1 replies (of 1 total)
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