Users can’t login!

  • Resolved stilladrian

    (@stilladrian)


    3 years, 4 months ago

    Hello,

    as of today our users can no longer log in. We haven’t changed anything and are using version 3.6.9.

    When a user tries to log in, they only see “Error: The username or password entered is incorrect”.

    If I use the “Test Authentication” function in the backend with the same (or a different, normally working user), it is successful.

    Is there anything we can do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi There,

    Sorry for the inconvenience caused to you.
    We would be happy to help you resolve this issue.

    Can you please send us your query through the “Support/Contact Us” window available in the plugin? You can also reach out to us from the miniOrange contact us.

    Plugin Author miniOrange

    (@cyberlord92)

    Hello,

    We haven’t received any response from you.
    If you are still facing the same issue then you can reach out to us using the support form provided in our LDAP/AD plugin.

    We are marking the issue as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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