Users Can’t login – My Account page dissapeared

Hello @romonoutic

Are you having a login issue with certain user roles or do all of the users on your website have this issue? Are you using /my-account page as woocommerce page or UM account page?

Hi, thanks for your reply, the issue is that anybody who visit our site can’t create and account because the my-account page is redirecting to the login page. I was using WP affiliates which allows users to create an affiliate account, and I thought that the problem came from them, but after several tests and deactivating plugins I realized that the problem was only Ultimate Member plugin. Everything works fine after deactivating UM.

In the past I’ve chosen from UM settings that I want that my login have to be the “login” page and not the “my-account” page, but apparently that cause the redirection.

I changed this parameter again to “my-account” and the redirection still remains, so I temporarily deactivated UM waiting for your help, but if there is no solution unfortunately I cannot use your plugin anymore.

Thanks for your help,

Hi @romonoutic

Sorry for the late response. Have you tried changing the UM Content Restriction when you edit the /my-account/ page?

Regards,

Hi @romonoutic

…Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

Regards,