Users can’t post ads

Hi @spespam ,

Sorry that you ran into issues here!

I’d start with a conflict test and see if that tells you something. I suspect it will, because a continue button not working smells very much like a conflict.

Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: https://awpcp.com/forum/faq/how-to-test-for-plugintheme-conflicts/

Try that and let me know what you find.

I did all that, nothing works.

No plugin has a conflict.

And I tried with the theme Twenty Twenty by wordpress itself but the bug still remains.

Strange. I would have expected that to have some impact.

OK, then I need more details. What do you mean by “users cannot post ads anymore”.
– How are you posting ads? As the admin, as the user themselves? Registered or anonymous?
– Is there some error message you see? Where do you get stuck (on what step)?
– Can you post a screenshot of that?
– What exact version of AWPCP are you running right now? Have you recently upgraded AWPCP to 4.x?

Please let me know.

Hi,

– I’m trying to post as an admin, as a user and as an anonymous
– There is no error message. I’m stuck at the moment when I chose the category and click on “continue”. Nothing happens
– I’m running the latest version of AWPCP and I upgrade everytime an update is available

Here is a screenshot
https://zupimages.net/viewer.php?id=19/50/bptf.jpg

• This reply was modified 5 years, 3 months ago by spespam.

Hi @spespam,

Does disabling the reCAPTCHA help?

If not, I think we should discuss this offline. Contact us here with a link to the forum thread: https://awpcp.com/contact/

I disabled it, and it still doesnt’ work.

Definitely contact us as mentioned above if you haven’t already then.