• Resolved chrillegrn

    (@chrillegrn)


    I have UM 2.6.7 (newest version).

    When our users try to update their bios (which is especially important for our authors) it just does nothing and reverts back to the previous bio. Any fix? This is an issue for subscribers and admins alike

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hi?@chrillegrn

    Sorry, there is a small issue related to the biography field in 2.6.7 version. Please update to this pre-released 2.6.8 or waiting for the official release that will be soon.

    https://github.com/ultimatemember/ultimatemember/tree/development/2.6.8

    Let me know if it works as expected,
    Best Regards!

    Thread Starter chrillegrn

    (@chrillegrn)

    Hi @andrewshu, thank you for your swift reply.

    When is the official release approximately?

    I now tried the 2.6.8-alpha, and the problem still persists. No one can update their profile text. The big problem here is, that because of the vulnerability noone can downgrade, what means this important part of Ultimate Member is effectively broken at the moment…

    It does simply not save the text.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @chrillegrn

    Unfortunately I can’t give the exact date.

    @michaelpersch do you have one bio field on the form? Or do you have 2 fields in the form and in the header of the form?

    Regards.

    I don’t have any custom bio field on the profile page, it is the default bio field on top of the profile.

    There is just one field of this type in the profile, below the user name. It is inside a div called “um-meta-text”.

    Is this even the bio field we are talking about here? It is not working anymore since the newest update.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @michaelpersch

    Could you send me screenshot of your edit form (Please erase or blur all data that is confidential on the screenshot)?

    Regards.

    Thread Starter chrillegrn

    (@chrillegrn)

    Hi @andrewshu

    I don’t need an exact date, i merely need an approximate time-frame. It’s a critical situation, and i need to know if we have to switch user-system

    Plugin Support andrewshu

    (@andrewshu)

    Hello @chrillegrn

    We will try to release this version within a few days.

    Regards.

    Thread Starter chrillegrn

    (@chrillegrn)

    Thank you @andrewshu, that sounds great

    @andrewshu

    Alright, here is a screenshot and the text I cannot update anymore with the newest version of Ultimate Member

    I can edit it, but as soon as I save, not matter what button I am using, the changes are gone.

    This is how the whole page looks in the edit state:

    It did not change how it looks in the last versions, it is just not saving anymore. The text is not saving, when I press one of the buttons. (marked in red)

    I am having the exact same issue. When can we expect a fix?

    @chrillegrn
    @michaelpersch
    @drward1958

    You can try this code snippet to fix the description bug until next UM version.

    add_filter( 'um_whitelisted_metakeys', 'um_whitelisted_metakeys_bug_fix', 10, 2 );
    
    function um_whitelisted_metakeys_bug_fix( $cf_metakeys, $form_data ) {
    
        if ( $form_data['template'] == 'profile' && $form_data['show_bio'] == 1 ) {
            $cf_metakeys[] = 'description';
        }
        return $cf_metakeys;
    }

    Install the code snippet into your active theme’s functions.php file
    or use the “Code Snippets” plugin.

    https://www.ads-software.com/plugins/code-snippets/

    Plugin Support andrewshu

    (@andrewshu)

    Hi @chrillegrn

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Users can’t update bio’ is closed to new replies.