• Hello, a user created on a subsite (for example, a customer belonging to the subsite) is added to the network users and will now have an account on all other subsites.

    A user who registers on a subsite is added to the users of all other subsites, and each subsite administrator can view users who register on any network as their own users.

    Is there a way to add a user created on a subsite to just that subsite’s users? So I want to prevent an account created on a subsite from being created across the network.

    Is there any method or plugin for this?

    • This topic was modified 4 months, 1 week ago by thecreator01.
    • This topic was modified 4 months, 1 week ago by thecreator01.
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  • Moderator bcworkz

    (@bcworkz)

    All users are managed in a single principal DB table, network-wide. Subsites do not have their own user tables, so it’s not possible with the default schema to have users exclusively on only one subsite. However, it’s feasible to manage who can see what on various subsites, so it’s conceivable to have users that appear to only belong to a particular subsite even though in fact they belong to the entire network. A network super admin should still be able to see all users regardless of their visibility to others.

    It’s also conceivable that a subsite could manage customers independent from the network user management schema.

    I’m unaware of any specific plugins that would do this for you. If none can be found, it’s feasible to custom develop a solution.

    Thread Starter thecreator01

    (@thecreator01)

    Hello, thank you for your response. @bcworkz

    Since Woocommerce is enabled on the subsites, it does not make sense for me to use customer accounts of one subsite by other subsites. I think every other subsite does not see customer accounts registered in another network, but a user who creates a customer account in one network can log in on the other subsite of the network. In addition, since the subsites are considered independent by the user, they cannot register with the same e-mail. This is a little confusing.

    Customer users created on subsites then appear in network administrator users. Ok this might not be a problem but even the roles of the users listed in the network manager are not visible. It is not specified in the user details. It’s really complicated.

    Moderator bcworkz

    (@bcworkz)

    Yeah, something is not right. While a super admin should be able to see all users from their network view, individual subsite admins should only be able to see users added to their specific site. It is possible that one user could belong to multiple subsites, but they’d have to explicitly join each, it doesn’t normally happen automatically.

    There’s really only one login screen, so it may look like a user who does not belong can log in to a subsite, but they cannot actually reach the dashboard. They get logged into their own subsite regardless of which subsite login form they use.

    If there is any departure from this behavior, it’s likely due to something a plugin has done. Since this relates to WooCommerce customers, I suggest seeking further guidance through WooCommerce’s dedicated support forum.

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