users emailed with password reset even when boxes unchecked

  • Resolved dwoodcashstar

    (@dwoodcashstar)


    8 years, 7 months ago

    When I import a list of users, they are automatically emailed even when the boxes labeled “Do you wish to send a mail with credentials and other data?” and “Do you wish to send this mail also to users that are being updated? (not only to the one which are being created)” are NOT checked. The email the user receives prompts them to create a password, even though the spreadsheet I imported includes a field labeled “Password”.

    I want to email users directly with the password that I’ve assigned in the spreadsheet (which doesn’t appear to be populating) so I can track the emails using our marketing automation system. I don’t want an email automatically generated by the system since I have no control and no branding on it. It ends up looking exactly like a spam or phishing email, which is the last thing I want to be sending to my clients.

    Please let me know if there’s a way to import users without automatically generating an email. Thanks.

    https://www.ads-software.com/plugins/import-users-from-csv-with-meta/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Javier Carazo

    (@carazo)

    dwoodcashstar,

    Maybe you have another mail which is creating those mails.

    This plugin is not the one who is executing wp_mail() but yes, any other can be the one because this can be hooked to a create user hook action.

    Thread Starter dwoodcashstar

    (@dwoodcashstar)

    Thanks Javier – I think you’re right. It appears that WordPress automatically generates emails to the user whenever a new user is created, prompting the user to reset the password. There doesn’t appear to be a way to disable this feature within WP, but I found this plugin that seems to have resolved this issue: https://www.ads-software.com/support/view/plugin-reviews/disable-emails?filter=5

    Thanks again for pointing me in a new direction!

    Plugin Author Javier Carazo

    (@carazo)

    dwoodcashstar,

    That’s perfect.

    Please give us a good review or donate in order to be able to continue supporting so fast and so good.

    Javier

    Very helpful plugin! In case this thread scared anyone else into worrying they just accidentally sent out a bunch of emails, you can probably relax.

    Using WordPress 4.5.2 and plugin version 1.8.9, I tested importing with monitored email accounts and made sure no emails were sent to users being imported. You still might want to consider the plugin mentioned above to disable all mail, but this plugin honored the “do not send” settings for me.

    It’s always a good idea to include some test accounts in any import, so you can make sure yourself.

    Plugin Author Javier Carazo

    (@carazo)

    Thanks for the message ??

Viewing 5 replies - 1 through 5 (of 5 total)
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