Users get JSON error when trying to register

  • Resolved MBWD

    (@mbwd)


    5 years, 3 months ago

    When new users try to register at https://booksbyjohnnies.com/registration, they are getting a JSON error and registration fails. I can duplicate this only if I try to register from a computer I haven’t used to log into the site before. In Console I am getting a 503 error. The error is ‘Failed to load resource: the server responded with a status of 503() password-strength-meter.min.js:1’

    I get the same error for /wp-admin/admin-ajax.php:1

    I also get 17 errors that say ‘Uncaught TypeError: cannot read property ‘userInputBlacklist’ of undefined at Object.checkPasswordStrength’ password-strength-meter.min.js?ver=1.6…

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter MBWD

    (@mbwd)

    I’ve fixed the issue temporarily by disabling the Strong Password feature in the form settings.

    Hi @mbwd,

    Good to know that you fixed the issue temporarily but we would like to have a deep look into the problem and fix the issue permanently. Please contact us via mail with the same query at [email protected] We will follow you up there.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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