Users opt-out

  • Hello!

    For some time now, all users of our site as they enter mailchimp have been receiving the opt-out.

    We have spoken to mailchimp’s support and have been told that sending via the API carries the value of GDPR as false.

    This was not the case before and we have not updated or done anything with the plugins or the form.

    Can you help us?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @alexgdgr

    By “as they enter Mailchimp” do you mean as they submit a form? Are these all new subscribers? Do you know approximately when this started? Are you on the newest version of the plugin?

    Thank you!
    -Tracy

    Thread Starter alexgdgr

    (@alexgdgr)

    Yes, all are news subscribers and yes we use the last version of the plugins

Viewing 2 replies - 1 through 2 (of 2 total)
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