Using 2FA with custom roles

I have created several custom roles using the “Members” plugin and selected those roles in my 2FA settings. When I login to a user that has one of those roles, it doesn’t show the 2FA prompt or ask me to set up 2FA. I am using the standard WP login page but a custom login URL using WPS Hide Login. How can I get 2FA to prompt the user to set up 2FA once they are assigned a custom role?

As a related question, when I go to the profile page for the user with the custom role, there are no 2FA settings available. I actually want to disable the profile page and create a custom 2FA page but when I tried using the plugin settings, the custom 2FA page was blank.

UPDATE:
Originally the user I am testing had 2 assigned roles (‘subscriber’, and a custom role). When I removed the ‘subscriber’ role, and tried to login, I got a blank 2FA prompt. By blank I mean it showed our site logo and a “Back to Site” link, but nothing else.

UPDATE:
When I view the “Edit User” page for the user I am testing, it shows the WP 2FA settings header and description, but there are no buttons or options to change or configure settings for the user. (see screenshot at https://paste.pics/5a6794e27dfd8ca02f42a7b0866d5232)

• This topic was modified 3 years, 1 month ago by justinios.
• This topic was modified 3 years, 1 month ago by justinios.
• This topic was modified 3 years, 1 month ago by justinios.