• Resolved landapro

    (@landapro)


    I’m trying to create a menu link to an anchor (ex., https://example.com/#contact). Any link with an anchor will not work while in the mobile menu using your plugin. Please explain to me how I can get links to anchors to work properly. Thank you!

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  • Dear @landapro,

    Hope you are doing well.

    Thanks for reaching out to us.

    Can you please share the website URL with us in which you are facing the issue.

    Looking forward to your reply.

    Regards,
    Sumit

    Dear @landapro,

    We have conducted tests using BrowserStack with Safari on iPhone 15, and the anchor functionality appears to be working correctly on mobile devices.

    To ensure proper functionality, please ensure that your content contains a div element with the corresponding ID that matches the anchor link. For example, if your menu link is set to https://example.com/#contact, your content should include the following:

    Contact

    This is the location where the page will jump to when the link with the corresponding hash tag is clicked.

    If the issue persists, I recommend conducting a theme and plugin conflict check by deactivating them one by one to identify any conflicts.

    Please let me know if you require further assistance.

    Regards,
    Sumit

Viewing 2 replies - 1 through 2 (of 2 total)
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