using child theme nothing changes

Do you have caching on your site? Clear that. Have you cleared your browser cache?

Otherwise, we’d need to see the site to troubleshoot further.

I just cleaned the cache…and tried it on 2 other browsers…still the same!

My site is: https://newsletter.mdsinsure.com/

Supposedly I removed the background image…

Thank you WPyogi!

You don’t have a child theme active on that site – did you actually activate it?

Yes, I did activated!

‘Current Theme
NewStone

By JCPCOSTAVersion 1.2.2
Child theme for the NewStone theme’

But now i realized that there’s some problem with parent template..????

‘Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description
NewStone The parent theme is missing. Please install the “NewStone” parent theme.’

Do you have this file structure:

wp-content
   themes
       newstone
       newstonechild
           style.css (the new one you made)

What is the code in your child theme style.css file?

Hi yogi!

Yes, that’s my structure!

And the code is:

/*
Theme Name: NewStone
Theme URI: https://www.pcdiy.com/themes/newstone
Description: Child theme for the NewStone theme
Author: JCPCOSTA
Author URI: https://example.com/about/
Template: NewStone
Version: 1.2.2
*/

@import url(“../newstone/style.css”);

This looks wrong:

Template: NewStone

Try:

Template: newstone

I tried that before..nothing :/ I even confirmed in parent theme how it was written….

Did you create that style.css file using a plain text editor?

Can you try switching to it again?

Yes! I did it on WinSCP directly.

What do u mean with switching it again? newstone to NewStone?

I mean activate the child theme.

Using an FTP program to create the file may not work. Try using a plain text editor on your local computer and then upload the file.

I did both…none worked.

I decided to change the name of the background image (I’m trying to remove background image)..and only by doing that I managed to make it disappear. However, probably I won’t be able to do any changes…

What happens when you activate the child theme (don’t worry about the changes right now)?

Start with a NEW file in a plain text editor like Notepad.

That’s what I just did!

When I activate it’s showed:

“NewStone

By JCPCOSTAVersion 1.2.2
Child theme for the NewStone theme

This child theme requires its parent theme, NewStone.” –> how come?