• Resolved insightdes

    (@insightdes)


    Hi Folks,

    We receive a PHP notice:

    Notice: Using fallback UTF to HTML entity conversion in /home/user/public_html/wp-content/plugins/wp-google-maps/includes/class.dom-document.php on line 29

    at bottom left of our page.

    Help appreciated.

    Steve

    • This topic was modified 6 years, 7 months ago by insightdes.
    • This topic was modified 6 years, 7 months ago by insightdes.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi Steve,

    I was just having the same problem this morning. I’m using the WP Google Maps plugin, v7.10.33, and I encountered the same error.

    For me, the problem was that my server did not have DOM/XML support. As I have my own Linux server, I was able to fix that by running

    sudo apt-get install php7.1-mbstring
    sudo apt-get install php7.1-xml
    sudo apt-get install php7.1-zip

    and then restarting the server.

    If you use a third-party for hosting, perhaps send them this thread.

    These links might prove helpful:
    WP Google Maps: Settings page is blank
    How do I install the dom extension for PHP7?

    • This reply was modified 6 years, 6 months ago by tillamook.

    Hi there,

    Thank you for letting us know. This is indeed a notice issued when you don’t have the DOM library and multibyte functions installed, which are necessary for our plugin to operate correctly across all platforms.

    I hope that helps?

    Kind regards
    – Perry

Viewing 2 replies - 1 through 2 (of 2 total)
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