Using MPN instead of GTIN

  • Resolved sunsetcanyonpottery

    (@sunsetcanyonpottery)


    6 years, 6 months ago

    Hello,

    Our company makes our own products and therefore does not have a GTIN for our google merchant feed. We instead use a combination of brand name/MPN for each product. Is there a way to use an MPN instead of a GTIN for product reviews?

    Thank You,
    Stephen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor natekinkead

    (@natekinkead)

    We looked into the possibility of using Brand + MPN to identify products for the product reviews integration.

    Unfortunately, it appears that the Google Customer Reviews survey opt-in does not yet support these fields.

    According to the integration documentation at https://support.google.com/merchants/answer/7519329 (step 3) , GTIN is the only type of data that is accepted by their API.

    If Google ever expands this functionality on their end to enable this additional feature, we can definitely add it.

    Thread Starter sunsetcanyonpottery

    (@sunsetcanyonpottery)

    I see, well hopefully Google updates and allows the use of MPNs for customer review surveys. Thank you for your response!

    Plugin Contributor natekinkead

    (@natekinkead)

    I agree. You’re welcome.

Viewing 3 replies - 1 through 3 (of 3 total)
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