Using the Github repo to submit issues

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @paaljoachim,

    I understand your concern about submitting issues directly to the GitHub repo. While GitHub issues are primarily intended for reporting product issues, I can help you find the best way to get support for use case issues like yours.

    If you need to include images in your issue, you can upload them to a third-party image hosting service such as Imgur or Snipboard and then include the image links in your support ticket here. This ensures that the images are easily accessible and can be referenced by our support team.

    Additionally, our team is actively monitoring both the support portal and GitHub issues. If you do submit an issue on GitHub, please ensure it is related to a product issue and includes detailed information about the problem you’re experiencing.

    I hope this clarifies the best approach for submitting issues.

    Thread Starter Paal Joachim Romdahl

    (@paaljoachim)

    Thank you for the speedy response.
    I added 3 issues to Github.

    Have a great day!

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