USPS Simple Shipping – charging shipping on no ship items

  • Resolved blueplanetphoto

    (@blueplanetphoto)


    12 months ago

    I’ve used this plugin for several years now and it has been working for a while, but now is listing shipping options for items with no shipping (link is an example). Product is set for no taxes, no shipping class, zero product weight, no dimensions, but a shipping amount for priority mail and media mail are calculated, from somewhere, as radio buttons with no option to bypass prior to checkout. I tried adding a criteria-based free shipping option, but there are criteria overlap with physical products requiring shipping. This plugin is perfect for the types of products I offer, except for this one issue.

    I once requested a toggle in the setup or an automatic disable of the plugin/shipping for virtual products. I looked to see if an update changed the plugin operation or if I had overlooked a setting, but it appears that the basic set up of the plugin remains the same. Any help would be appreciated.

    At some point I will need to move to a more comprehensive shipping solution for a more varied product catalog, but this one works just fine except for the virtual/physical discrepancy.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter blueplanetphoto

    (@blueplanetphoto)

    I have debug mode enabled but don’t see where to find that information to submit. I don’t have a notice “3. Look for the ‘Found X USPS rates’ notice on the top of the page?” on the checkout page (in Admin mode) when testing. I don’t see another option in the plugin to locate the debug file. Thank you.

    Plugin Author Dan

    (@dangoodman)

    To clarify, the plugin does skip virtual products.

    Your current theme might be discarding the debug notices. Do you see a ‘Customer matched zone <zone name>’ when shipping debug is on?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘USPS Simple Shipping – charging shipping on no ship items’ is closed to new replies.

Tags