UTF-8 characters in checkbox options is shown as question marks

  • Resolved acesuares

    (@acesuares)


    1 year ago

    I have these options in a checkbox custom field:
    Berde,Korá,Blou
    The one with the accent is shown on the front end as Kor??,
    where the ? are in a grey diamond. According to Wikipedia: The replacement character ? (often displayed as a black rhombus with a white question mark) is a symbol found in the Unicode standard at code point U+FFFD in the Specials table. It is used to indicate problems when a system is unable to render a stream of data to correct symbols.

    All the other UTF-8 characters in the page work, like èkstra, Koló and many others. They seem not to work in the WCK custom field checbox selection options…

    Anyone can shine some light on this? Have you experienced it, can you reproduce it, or do you have a solution? thx.

    The page I need help with: [log in to see the link]

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @acesuares,

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and lets us know what is the current version of the WCK plugin?

    2. Could you please send a screenshot with the current settings you have for that WCK custom Checkbox field (please make sure all the settings from the checkbox field can be seen)?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

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