V 1.9.4 – images not loaded

Please can you also supply your Instgram username, a link to your website and example of the broken image URL.

For anyone else with this problem, please provide:

* PHP version
* WordPress version
* Plugin version
* Instagram Username
* A link to your site if possible
* A URL of the broken images
* Your selected image size within the widget settings
* If this happens to videos, images or both

* PHP version : 5.5.31
* WordPress version : 4.4.1
* Plugin version : 1.9.4
* Instagram Username : https://instagram.com/fanjamag/
* A link to your site if possible : https://www.fanjamag.com (but now the website is ok because running with 1.9.1)
* A URL of the broken images : normally 8 images in two lines : only images 1 and 5 (first in line) were shown, images 2, 3, 4, 6, 7, 8 not shown
* Your selected image size within the widget settings : small
* If this happens to videos, images or both : only images, not tested with videos

Thanks for your support.

* PHP version : Where do I find this?
* WordPress version : 4.4.1
* Plugin version : 1.9.4 (but I reverted back to 1.8.1 to fix the issue)
* Instagram Username : SummerSplashLV
* A link to your site if possible : https://www.SummerSplashLV.com
* A URL of the broken images : I don’t have the url anymore because I reverted back to an earlier version to fix it, but I emailed you a screen shot of the broken version. The correct way users see our Instagram layout is 6 images total in two columns of 3 rows of 2
* Your selected image size within the widget settings : not sure where this is located to tell you.
* If this happens to videos, images or both : only images, not tested with videos

Thanks for your support. Happy to answer any further questions so we can help fix this.

* PHP version: 5.5.31
* WordPress version: 4.4.1
* Plugin version: 1.9.4
* Instagram Username: @brookfield_multiplex
* A link to your site if possible: can’t supply yet
* A URL of the broken images: https://scontent.cdninstagram.com/t51.2885-15/e35/s160x160
* Your selected image size within the widget settings: thumbnail
* If this happens to videos, images or both: only have photos to test it with

I have tested it with other Instagram accounts and the same happen. Sometimes 50% of the images don’t show, sometimes just a couple or just one.

Hope this helps, thanks.

Same problem here’s more data

* PHP version 5.6.8
* WordPress version 4.4.1
* Plugin version 1.9.4
* Instagram Username anthonybourdain
* A link to your site if possible local dev
* A URL of the broken images see below
* Selected image size small (played with this, no difference)
* Videos, images or both img yes, videos unknown

rolled back to version 1.8.1 I had on another dev site, NO issue. All image sizes worked, same WP and PhP versions, I only rolled back the plugin.

URL of working after rollback:
<img src=”//scontent-mia1-1.cdninstagram.com/t51.2885-15/e15/12530773_1547607555549594_897607968_n.jpg” alt=”Gets me every time” title=”Gets me every time” class=””>

URL of broken img V.1.9.4:
<img src=”//scontent-mia1-1.cdninstagram.com/t51.2885-15/e15/s320x320″ alt=”Gets me every time” title=”Gets me every time” class=””>

Console error via Chrome:
GET https://scontent-mia1-1.cdninstagram.com/t51.2885-15/e15/s320x320 502 (Bad Gateway)

Thank you ??

Thanks for all your reports. I was able to re-create the issue. Before I push it live I would appreciate if it could be tested.. especially with all the updates lately.

Test version can be found here: https://github.com/scottsweb/wp-instagram-widget (Download ZIP button)

Thanks

Test version working for me :

<img src=”//scontent-atl3-1.cdninstagram.com/t51.2885-15/e15/s320x320/12530773_1547607555549594_897607968_n.jpg” alt=”Gets me every time” title=”Gets me every time” class=””>

Thanks Scott!

Excellent, thank you. I have just pushed 1.9.5 for everyone and will mark this as resolved.

If anyone still has problems please open a new forum post so we can go through this process again.

Seems to have worked for me as well. Thanks Scott!