v.6.2.0 Error Breaking WP Dashboard

  • Resolved sarawildflower

    (@sarawildflower)


    1 year, 7 months ago

    Just updated plugin to most recent version. Get blank page error on various pages including WP Customise dashboard. Looked at debug log and identified this plugin as issue. Deactivated and dashboard fine, to confirm.

    Checked Woocommerce status log and get following fatal errors, can you tell me what to do? client needs to take payments:

    2023-07-23T20:07:19+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /home/sites/14b/4/4c8643abb5/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163 Stack trace: #0 /home/sites/14b/4/4c8643abb5/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php(73): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->expand_and_sanitize_user_meta(Object(WP_User)) #1 /home/sites/14b/4/4c8643abb5/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-replicastore.php(1354): Automattic\Jetpack\Sync\Replicastore\Table_Checksum_Usermeta->calculate_checksum(‘1’, ‘3’, NULL, false) #2 /home/sites/14b/4/4c8643abb5/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/class-rest-endpoints.php(432): Automattic\Jetpack\Sync\Replicastore->checksum_histogram(‘usermeta’, 1, NULL, NULL, Array, false, ”, false, false, false) #3 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/rest-api/class-wp-rest-server.php(1181): Automattic\Jetpack\Sync\REST_Endpoints::data_histogram(Object(WP_REST_Request)) #4 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/rest-api/class-wp-rest-server.php(1028): WP_REST_Server->respond_to_request(Object(WP_REST_Request), ‘/jetpack/v4/syn…’, Array, NULL) #5 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request)) #6 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/rest-api.php(410): WP_REST_Server->serve_request(‘/jetpack/v4/syn…’) #7 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP)) #8 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #9 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #10 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/class-wp.php(399): do_action_ref_array(‘parse_request’, Array) #11 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/class-wp.php(780): WP->parse_request(”) #12 /home/sites/14b/4/4c8643abb5/public_html/wp-includes/functions.php(1334): WP->main(”) #13 /home/sites/14b/4/4c8643abb5/public_html/wp-blog-header.php(16): wp() #14 /home/sites/14b/4/4c8643abb5/public_html/index.php(17): require(‘/home/sites/14b…’) #15 {main} thrown in /home/sites/14b/4/4c8643abb5/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php on line 163

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @sarawildflower,

    Sorry to hear you’re having trouble with the last update. Can you please try switching your server’s PHP version?

    Could you also attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

    Thread Starter sarawildflower

    (@sarawildflower)

    Updated to 6.2.2 and error appears to be resolved, thanks.

    Hi @sarawildflower

    Updated to 6.2.2 and error appears to be resolved, thanks.

    It’s great to hear that the error you were encountering has been resolved with the update to version 6.2.2. That’s fantastic news!

    I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

    Have a fantastic day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘v.6.2.0 Error Breaking WP Dashboard’ is closed to new replies.