• Resolved ljudice

    (@ljudice)


    On two sites, Divi builder times out after updating W3TC.

    Disable it – Divi Builder loads…

    Any thoughts??

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ljudice

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Can you please check if the option “Disable minify for logged in users” is enabled in Performance>Minify, if not please enable the option, save all settings and purge the cache and see if the issue persists.
    Also, make sure to disable caching for logged in users in Performance>Page Cache.
    Thanks!

    Thread Starter ljudice

    (@ljudice)

    Thanks for the super fast response!

    Minify off on these sites and disble for logged in users already set….

    – Lou

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ljudice

    I’ve tested this and with 0.15.0 installed the Divi builder loads just fine. SO I am unable to replicate the issue.
    Try purging the cache and see if the issue persists.
    If not try disabling the other plugins one by one and see which one might be causing the Conflict.
    In any case, this is an environmental issue.
    Thanks!

    Thread Starter ljudice

    (@ljudice)

    Disabled every plug0in 1 by 1 and no change except disabling W3TC.

    PHP limits all correct…

    Will keep plugging away!

    Greatly appreciate your help.

    Thread Starter ljudice

    (@ljudice)

    Update – turning off minify/combine in divi options seems to clear the problem….

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @ljudice

    Thank you for the information.
    I also have that option enabled and not experiencing any issues.
    You should keep that option disabled at least while you are using the Divi builder.
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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