V3.1.8 – Order numbers no longer sequential after upgrade

  • Resolved James

    (@james-feaver)


    4 years ago

    Hi,

    I just upgraded to the new version on my test site (WP 5.6.1). My order number format is “2019/20_{number_start_from:1000}”. My order numbers go:

    2019/20_1148
    2019/20_1149
    2019/20_1150

    Upgrade

    2019/20_1024
    2019/20_1028

    So a. not continuing from where they were and b. not sequential.

    Can you help please?

    Thanks,

    James

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author vjinfotech

    (@vjinfotech)

    Hi,

    Thanks for getting in touch.

    latest version is major release. just increase number_start_from to latest order number and it will work fine.

    if you still face any problem then please mail me on [email protected] with your issue with details. i will provide solution in minimum time.

    let me know if you have any questions.

    Thanks and have a nice day

    Thread Starter James

    (@james-feaver)

    Hi,

    All looks good on test now thank you. I’ll do the update on the live site when it’s quiet. Thanks for the quick response.

    James

Viewing 2 replies - 1 through 2 (of 2 total)
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