• Resolved archiseek

    (@archiseek)


    Not breaking the site but loses all data, and no long responsive but instead showing full size

Viewing 2 replies - 1 through 2 (of 2 total)
  • huge-it-support-1

    (@huge-it-support-1)

    Dear archiseek,

    Thank you for contacting us.

    Seems like the issue is connected with the database.
    Please, be informed that the migration was made in 4.0.0 version. But apparently some users with different servers had issues with migration during the update. We have fixed most of them in 4.0.1.
    Give a try on a test website and let us know if that worked. Otherwise send us an email to info [at] huge-it.com and we will try to fix it with developers.

    Looking forward to hearing from you soon.
    In the case of additional questions, please, let us know.

    Thank you

    I am sending an email to you…but this was a bad update. I am using this plugin on several sites and after update, slider disappeared. I rolled back and works for a couple of days but then it updates and disappears. I am using Bluehost.

    • This reply was modified 7 years, 11 months ago by bethplummer.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘v4.0.1 update no better’ is closed to new replies.