• Resolved lauren78

    (@lauren78)


    Hi There,

    I am using your plugin to make a payment page on a NZ website. The website is part of a wordpress multisite setup.

    The error I get is “Transaction failed:V6018: Unknown Payment CurrencyCode”. I’ve set the currency to NZD in the settings – is there anything I missed?

    The invoice total is a “product” field with “user defined price” (as every invoice is different). Is this where the error is happening? Any help would be appreciated.

    Many thanks!

    https://www.ads-software.com/plugins/gravityforms-eway/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webaware

    (@webaware)

    G’day Lauren,

    Are you using the NZ sandbox, or live transactions? Have you confirmed that your eWAY account is set for NZD?

    FWIW, I build/test on multisite, and user defined price is supported.

    cheers,
    Ross

    Thread Starter lauren78

    (@lauren78)

    Hi Ross,

    You were correct – I was using the AU sandbox. It turns out that it is actually quite difficult to create a partner portal and therefore sandbox for 2 separate countries (we need an account for AU and NZ) due to cookie issues. Although I was logging in through the NZ site it was redirecting me to the AU one.

    In the end I was able to setup a separate sandbox account for each country but only manually via the eway support team.

    All seems to be working now.

    Thanks!

    Plugin Author webaware

    (@webaware)

    No worries, I had the same problems getting a UK sandbox account. Glad to hear it’s all working!

    cheers,
    Ross

Viewing 3 replies - 1 through 3 (of 3 total)
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